EMS is a recognized technical support outsourcing leader. We have the experience and professional staff for you no matter if your product is a mobile device, a computer or any other piece of cutting edge technology. And EMS operates 24 hours a day so your customers can receive the assistance they need, exactly when they want it.
From troubleshooting to technical support, EMS provides a broad range of technical support and help desk services. Our Tier I, II, and III technical support agents have a level of customer service exceeding expectations. This ensures your customers get their technology questions answered while still receiving top notch customer service. The majority of our technical support agents are certified, have a degree or are working towards a degree.