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How Social Media is a Growing Force in Customer Service

EMS CRM call center help, customer relationship management, customer service, quick tips, social media communications

In today’s world, everything is fast paced. Consumers want fast responses, fast service, fast answers and even fast food. Companies have started using social media to their advantage when it comes to this fast pace want. Post a video or photo on a social media site and it will spread like wildfire, going viral in a matter of hours or …