laptop on wooden desk next to white coffee mug and black phone with text overlay that says shifting your staff to work remotely

Shifting Your Staff to Work Remotely

EMS CRM call center help

2020 has been a year of uncertainty and curveballs if nothing else. If you had asked us what we were expecting for the year in early January, we might’ve outlined our goals and objectives, certain marks we were aiming to hit, but we probably wouldn’t have mentioned shifting toward remote operations. Our call center functions as a unit; we strive …