blue christmas ornament and white christmas ornament with lights in the background

Focusing on Customer Service During the Holidays

EMS CRM customer service, quick tips

Whatever your business, we can bet that the holiday season brings opportunities along with challenges. Consumers are stressed and pressed for time and that can create the climate for difficult interactions, misunderstandings, and flaring tempers. We all know we can’t afford customer service slip-ups during the holiday season; now more than ever, it’s important to focus on customer service. Don’t …