arms at a table, 4 interview tips for finding the right candidaate

4 Interview Tips for Finding the Right Candidate

EMS CRM customer service, quick tips

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It’s no secret that the interview process can be stressful for the interviewee, but many don’t realize that the process can be just as taxing for the interviewer. How do you know if you’ve found a good fit? Will this candidate help your company achieve its goals? Is their interview an honest representation of their skills and personality? Finding the right candidate is vital to the overall success of your business, so it’s important to approach the interview process carefully.

Follow these 4 interview tips to help your business find the right candidate the next time you’re hiring.

1. Listen

There’s no doubt you want to hire a candidate that will be a good fit for your company, but sometimes it’s hard to resist the urge to dominate the conversation. When you’re trying to learn more about a person, it’s best to let them do most of the talking so you can simply focus on what they are telling you. It’s easy to get caught up on thinking about your next question or spewing company facts and statistics, but if you can hold back, you’ll have a better opportunity to evaluate your candidate more closely. Giving your interviewee the chance to thoroughly answer your questions will not only allow them to express themselves fully, it also gives you the chance to evaluate their body language and other non-verbal cues.

2. Choose an appropriate atmosphere

Interviews tend to be uncomfortable situations by nature, and the wrong atmosphere can certainly amplify those feelings. The best environment for an interview is a quiet place free from distractions. Choose a place where your candidate can speak at a comfortable volume and is unlikely to be interrupted.

3. Try to remain objective

It’s easy to get hung up on certain things about your candidate. Perhaps you have a personal bias toward a school they attended, or maybe you also have experience with one of their previous employers. Whatever it may be, try to evaluate your candidate on the information they are presenting you, rather than the feelings you have toward their history. If you can keep an open mind, you’ll be more able to clearly see your candidate’s qualifications.

4. Ask the right questions

Although you want to spend more time listening than talking, it’s important to guide the interview. One way to do that is to go into the interview with your questions planned out in advance. This will help ensure that you don’t forget to ask about any pertinent information and that each of your candidates gets an equal opportunity to answer the same questions. When planning, include plenty of open-ended questions. This will allow your candidates to elaborate on their answers, and it gives you an opportunity to evaluate their thought process, problem-solving skills, and overall personality.