Why being a mid-size call center is just right

EMS CRM call center help, customer relationship management

You’ve heard of Goldilocks and the three bears, correct? She runs through the cottage looking for the best fit. After trying many different sizes, she finally lands on a chair, porridge, and bed that is “just right” for what she’s looking for. That’s how we feel about being a mid-size call center – just right! There are many reasons why …