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Find your potential at EMS. We care about our employees and offer special accommodations like Free Breakfast Fridays!

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Why EMS, Inc


We offer premier call center services providing customers with scalable outsourced customer service and technical support solutions.

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Contact Us


EMS provides comprehensive customer support solutions. No matter what your business needs, EMS has you covered.

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EMS is a leading provider of call center services.
We are HIPAA Compliant.

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    Communications

    Communication is what we do. We have years of experience in providing exceptional customer service outsourcing, including wireline, mobile, cable and ISP accounts.

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    Travel & Hospitality

    EMS improves personalized guest engagement. We provide exceptional support services to hotels, travel support, airline companies and more.

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    Healthcare | HIPAA and PCI Compliant

    Whether we are working with healthcare underwriters, medical manufacturers, healthcare providers, or pharmaceutical corporations, we provide outsourcing solutions for many types of healthcare industries.

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    Utilities & Energy

    From obtaining and establishing new accounts, to handling outage notifications and billing services to general client inquiries, we can help your customers from start to finish.

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    Automotive

    We can help with dispatch, tracking and delivery, collections, back-office processing, damaged goods, claims, and more.

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    Technology

    EMS is a recognized technical support outsourcing leader. We have the experience and professional staff for you, whatever your product.

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    Retail

    We help retailers meet business goals while also creating brand advocates through quality customer care, supply chain support, social media, and keyword monitoring. We will also recognize and communicate key sales opportunities.

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    Government

    Are you looking to maximize the customer experience cost-effectively without compromising quality or professionalism? Our outstanding live agent services make sure your customers are treated right the first time.

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    E-commerce

    We strive to offer exceptional comprehensive customer service in all areas in which we serve. Our timeliness, professionalism, and dedication to excellence ensure your business will leave a lasting impression.