EMS Offers Online Banking Support

Omaha, Neb. - EMS, Inc., a leader in providing outsourced customer support and CRM solutions, has announced that it has partnered with three online banking organizations to provide customer and technical support.

The planning team at EMS, Inc. has been preparing for an increase in Online Banking support needs over the last year. In
the last year inbound online banking support call volume has increased 27 percent, as noted by the American Bankers Association. EMS has recently taken the initiative to take a step forward in the increasing trend of online banking. “At EMS we
have extensive experience in both banking and online technical support,” EMS, Inc. President and CEO Mitchell D. Johnson said.

“We saw the need for online technical banking support was on
the rise, so we initiated an environment at EMS that can provide outstanding online banking service, and the online banks have really taken notice of the online banking skills we have
developed,” Johnson said. EMS, Inc.’s preparations for the online banking technical support increase has proven to be beneficial to the banking organizations that are benefiting form their services.

EMS, Inc. headquarters is in Omaha, Neb. at 12111 Emmet Street. EMS, Inc. specializes it’s expertise to the Medical, Financial, Government, Insurance, Technology/Software and Telecommunication industries. EMS, Inc.’s services include Inbound and Outbound Teleservices, Technical Support, Live
Chat and E-mail Response.

Contact:  
S. Wheeler
Public Relations
EMS, Inc.
(402) 496-2223 – telephone
(402) 496-2224 – fax
partners@emscrm.com