Industries We Serve at EMS, Inc.

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    Communications

    Communications is what we do. We have years of experience in providing exceptional customer service outsourcing, including wireline, mobile, cable and ISP accounts.

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    Travel & Hospitality

    EMS improves personalized guest engagement. We offer superior services to hotels, travel support, airline companies and more.

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    Healthcare

    Whether we are working with healthcare underwriters, medical manufacturers, healthcare providers or pharmaceutical corporations, we provide outsourcing solutions for many types of healthcare industries.

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    Utilities & Energy

    From obtaining and establishing new accounts, to handling outage notifications and billing services to general client inquiries, we can help customers from start to finish.

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    Automotive

    We will offer your automotive customers superior customer service. We can help with dispatch, tracking and delivery, collections, back-office processing, damaged goods, claims, and more.

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    Technology

    EMS is a recognized technical support outsourcing leader. We have the experience and professional staff for you no matter if your product is a mobile device, a computer or any other piece of cutting edge technology. You will receive top notch customer service.

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    Retail

    We help retailers meet business goals while also creating brand advocates through quality customer care, supply chain support, social media and keyword monitoring. We will also recognize and communicate key sales opportunities for our retail customers.

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    Government

    We have the ability to maximize the customer experience cost effectively without compromising quality, professionalism or time restraints. We implement excellent programs to serve customers through live agent services to make sure your important customers are treated right, the first time.

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    E-commerce

    EMS will offer exceptional customer service in all areas in which we serve. We are here to help with even the most difficult questions. We are timely and professional so your business can look good and have long term benefits.

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We’re Hiring


Find out what loving your job feels like at EMS. We care about our employees and offer special amenities like free lunch Employee Appreciation Fridays!

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Why EMS, Inc


We are a premier provider of contact center outsourcing providing customers with scalable outsourced customer service and technical support solutions.

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Contact Us


EMS provides a complete offering of customer support services. No matter which you choose to utilize for your program, EMS has what you need.

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REQUEST A QUOTE

Let us assist you with your outsourced contact center needs.
A sales representative will contact you to tailor a quote to meet your service requirements. We look forward to our successful partnership!