CONTACT CENTER SOLUTIONS
Since 1998 we have helped businesses grow through outsourced hospitality, technical support, and customer service solutions.
INBOUND & OUTBOUND TELESERVICES
Accent-neutral, 100% on premise friendly U.S. based associates with average 2 year tenure.
EMAIL HANDLING SERVICE & SUPPORT
Streamline support with faster, accurate turnaround and lowered email handling costs.
ON-DEMAND LIVE CHAT SERVICES
Never miss an interaction with on-demand live chat seamlessly integrated with your website.
CUSTOM IVR & COMPLETE CRM SOLUTIONS
Leverage our proprietary in-house CRM & custom IVR solutions to dramatically improve performance.
EMS CRM is a full service customer contact center in Omaha, NE providing companies with scalable outsourced customer service and technical support solutions for complete customer relationship management. We offer 24/7 phone, email, live chat, IVR and CRM solutions for clients worldwide.
With over 17 years providing superior service, you can rely on our team for complete B2B and B2C support. We are proud of our ability to customize any program to fit your needs. With experience in a variety of industries, we ensure your program exceeds your expectations.
Respect & Dignity
Integrity, Honesty & Fairness
Improvement & Innovation
attitude is everything