EMS is a Leading Provider of Outsourced Customer Services
Find out what loving your job feels like at EMS. We care about our employees and offer special amenities like free lunch Employee Appreciation Fridays!
Why EMS, Inc
We are a premier provider of contact center outsourcing providing customers with scalable outsourced customer service and technical support solutions.
Communications is what we do. We have years of experience in providing exceptional customer service outsourcing, including wireline, mobile, cable and ISP accounts.
Travel & Hospitality
EMS improves personalized guest engagement. We offer superior services to hotels, travel support, airline companies and more.
Whether we are working with healthcare underwriters, medical manufacturers, healthcare providers or pharmaceutical corporations, we provide outsourcing solutions for many types of healthcare industries.
Utilities & Energy
From obtaining and establishing new accounts, to handling outage notifications and billing services to general client inquiries, we can help customers from start to finish.
We will offer your automotive customers superior customer service. We can help with dispatch, tracking and delivery, collections, back-office processing, damaged goods, claims, and more.
EMS is a recognized technical support outsourcing leader. We have the experience and professional staff for you no matter if your product is a mobile device, a computer or any other piece of cutting edge technology. You will receive top notch customer service.
We help retailers meet business goals while also creating brand advocates through quality customer care, supply chain support, social media and keyword monitoring. We will also recognize and communicate key sales opportunities for our retail customers.
We have the ability to maximize the customer experience cost effectively without compromising quality, professionalism or time restraints. We implement excellent programs to serve customers through live agent services to make sure your important customers are treated right, the first time.
EMS will offer exceptional customer service in all areas in which we serve. We are here to help with even the most difficult questions. We are timely and professional so your business can look good and have long term benefits.